Shipping High-Volume Marketing Websites for SMB Clients
Spotzer DigitalBetween 2019 and 2020, as Client Manager for the Italian market at Spotzer Digital in Amsterdam, I shipped 100+ white-label marketing websites for SMBs. Briefs, SEO-ready builds, and review loops with copywriters, designers, SEO specialists, and developers under tight deadlines.
I also supported Spotzer’s partnership with Italiaonline on the nationwide “IOL Website” program, helping deliver responsive, SEO-ready sites for Italian businesses and ensuring each project met Italiaonline’s quality, SLA, and turnaround standards.
My Role
- Led end-to-end delivery of 100+ SMB marketing websites for the Italian market.
- Coordinated cross-functional work across SEO, copywriting, design, and development teams.
- Handled numerous client interactions, gathering requirements and managing expectations.
- Prepared clear bilingual briefs (EN/IT) for content, creative, and technical teams.
- Performed CMS updates in Duda and WordPress, including HTML/CSS adjustments when needed.
What I Did
- Streamlined review workflows, significantly reducing revision cycles.
- Improved collaboration between SEO, design, and development teams.
- Standardised briefs and documentation to reduce errors.
- Supported SEO checks and basic code reviews.
- Tracked projects using SalesForce and internal workflow tools.
Results
- Delivered 100+ websites with faster turnaround and fewer blockers.
- Reduced revision cycles by 25%.
- Client satisfaction reached 95% through clearer communication.
- Implementation issues decreased with stronger briefs and structured reviews.
- Delivery quality and consistency improved across the Italian SMB portfolio.
What I Learned
Standardizing briefs and streamlining reviews significantly reduced revision cycles. Clear communication across SEO, design, and development teams was key to delivering websites faster with fewer blockers.